What people are saying about Email Smart Workshops

The New Rules for using Email in Business

"I thought this was a brilliant course. I thought I managed my emails very effectively before attending this course, however I was wrong. I now know that I will be able to manage emails, tasks and my overall workload much more efficiently and effectively. The presenter was great – knowledgeable, personable, clear with good time management – kept to time frames, with enough time for questions." Sharron Glascow, Department of Environment and Conservation.

"Great value! I am definitely going to use all I have learnt today to organise my emails and work and decrease my stress levels." Gail Wright, Learning and Organisational Development Co-ordinator, St John of God Hospital.

"Very effective communicator. Knows emails inside out. Everyone should do this course." Madonna Burns, Approvals Officer, APA Group.

"Great presenter. Very practical recommendations. Useful take-away tips." Cheryl Kirwin, Senior Manager Health and Safety, RAC.

"I can't wait to get back to the office to put these ideas into practice and get a life as a result!" Dee Gow, Director, Gow Real Estate.

"Absolutely fantastic course to differentiate and unclutter daily planning." Mike Nichols, West Coast Dental Depot.

"Really practical session. More than just thought starters, but real tools to help be more efficient." Peta Maddock, Business Director, The Brand Agency.

"It's not enough to know the software in an abstract sense - what I learnt today was eminently practical and so immediately useful."  Peter Crank, IT Services, West Coast Property Training.

"Great presentation - very clearly communicated. Workbook is very comprehensive. Great course - everyone should do it - mandatory!"  Pam Levis, IT Manager, Woodside Karratha Gas Plant.

"I would like to see a corporate shift towards this culture."  Ed Mott, Pilbara Manager, APA Group.

"Really enjoyed the course, relevant to my everyday work and looking forward to using new tools learnt."  Kate Meers, Business Support Officer, APA Group.

"Learnt a great deal of practical advice that will greatly improve my daily productivity."  Anna Hurst, Admin Assistant, Dampier Port Authority.

"Very enjoyable and can't wait to put what I have learnt into action."  Georgina Ankers, Administration Assistant, Trinity College.

Powerful Email - How to get what you want from every email you send

"Fantastic presentation style, supporting material and depth of information."  Dan Pedersen, Senior Environment and Heritage Officer, Dampier Port Authority.

"I would recommend the presenter as she responded to all enquiries with the minimum of fuss, spoke clearly and provided good examples. What I thought was excellent was showing how to break up the emails when providing information or responding to an enquiry. I am putting into practise what was presented that day, ensuring headings are correct, breaking up the emails to make them easier to read and making sure that what the reader really need to know was at the beginning of the email and not the end." Attendee, Department of Commerce.

"Loved it because it gave me structure around how to write emails effectively and not just automatically." Franca Sala Tenna, Director, EEO Specialists Pty Ltd.

"Very informative, lots of good references for further learning!" Neil Smith, Service Delivery Manager, Leap Consulting.

"The content was really useful and as always, your presentation was vibrant and engaging."  Carol Brands, Education Solutions.

"Now that I know this, I with others would email me in the same way."  Petra Spencer, Registrar, Trinity College.

"Jani you were an excellent presenter! I stayed focused throughout the whole training and found it very interesting. Thank you." Kristy Fletcher, Customer Service Officer, Town of Bassendean.

"Your workshop was well delivered in a relaxed but professional style and I learnt heaps. You have so much knowledge in this area that I feel confident that I could ask your help at any stage."  Peter Dhu, Principal, Public Speaking Dynamics.

How to Plan and Manage Small Projects using MS Outlook

"Very enjoyable and useful course. I can see that I will be much better planned and organised in my daily work. Jani is extremely knowledgeable - was able to answer all questions very well and gave some fantastic tips. Excellent!" Pam Levis, It Manager, Woodside Karratha Gas Plant.

"A great program. Very helpful." Deborah Horton, Admin Assistant, Woodside Karratha Gas Plant.

"I found the course very interesting and I will now be able to organise myself a lot better and waste less time." Erin Hearn, Admin Assistant, Woodside Karratha Gas Plant.

"Lots of information. Brilliant ideas and extremely helpful." Kim Horwood, Environment Advisor, Woodside Karratha Gas Plant.

"Essential!" Dean Ball, Ranger Services Coordinator, Shire of Roebourne.

Powerful PowerPoint

"Excellent! I have learnt a lot and looking forward to putting ideas into action." Sue McComasky, PA to the CEO & State Manager, GHD.

"The program was enlightening and I can't wait to have a go at creating a meaningful PowerPoint presentation." Sue Perkins, EA to the CEO, Town of Bassendean. 

"You have opened my mind to some new concepts that will most definitely make a big difference to my presentations in the future. Graeme Snary, Trainer, Woodside Karratha Gas Plant.

"The workshop was very relevant to my job. Will use daily." Rick Skinner, Operations Trainer, Woodside Karratha Gas Plant.

"Very informative and engaging, great tipes and advice." Wayne Garside, Manager, Landgate.

"Was looking for some new ideas on how to present bullet points and data and came away with some good ideas and tools." Jeanie Whitaker, Senior Secretary, City of Mandurah.