Powerful Email - How to get what you want from every email you send
Email has changed our life for the better in many ways - it's an invaluable tool for doing business and in today's workplace email has to a large extent replaced face-to-face and phone communication.
But with email, eye contact, vocal cues and body language are gone. There is no feedback loop to allow you to adjust your message as you go along so how do you easily establish rapport and build trust via email?
And how do you overcome the "glimpse factor" - the 3 to 5 seconds that you have to make an impression in your email before it is ignored or even worse, deleted.
If you deal with clients via email (and these days who doesn't?) this workshop is a must.
What will I learn?
The Yin and Yang of email
The anatomy of reading an email
How to structure an email that gets action
How to overcome the “glimpse factor”
How to use communication styles to build and enhance rapport
How to overcome the distancing effects inherent in email using mirroring techniques
What are the expected outcomes?
By the end of the workshop you will be able to:
Write emails that get read every time
Structure emails that are clear and concise
Write compelling subject lines
Build better relationships via email
Conduct successful negotiations via email
What have others said about the workshop?

How is the workshop delivered?
This half-day workshop is delivered as an interactive presentation style workshop. It can be run as an in-house workshop for a minimum of 6 participants and is also scheduled regularly as a public workshop.
What will I receive?
To support participants, the workshop includes:
A resource workbook plus step-by-step pdf
Subscription to Email Smart's Tip of the Week
12 months free email support
What does it cost?
Public Workshops
The workshop is priced at $227.00 +GST per person
Early bird bookings $207.00 + GST per person (up to 7 days prior to the workshop)
Groups discounts $192.95 + GST per person (5 or more people from the same organisation)
In-House Workshops
$207.00 + GST per person for up to 10 people.
$50.00 + GST for additional participants up to a maximum of 20 people (plus travel and accommodation costs as required).
Presenter
Presenter Jani Murphy is the principal of Email Smart and an expert on email management and productive email processes.
Workshop Guarantee
Jani personally guarantees that if after implementing the strategies introduced in the workshop you are not 100% satisfied with the results you are able to achieve, she will happily refund your workshop fee with no questions asked.










