Monday
Feb062012

Smart-Bytes Quiz - How professional is your greeting?

Take part in this month's survey - the results will be published in the March edition of Smart-Bytes.

You can subscribe to Smart-Bytes by completing the signup form on the Home page!

Monday
Feb062012

Email Smart Tip #65: Beware of hidden readers

This week’s tip comes courtesy of Nancy Flynn, founder of the ePolicy Institute and it concerns the security of email.

The reality is – email is not secure. Your intention may be to send your email to one person but an inaccurate keystroke or the recipient’s decision to forward your email could result in your email being seen and read by many unintended recipients.

So, never use email to communicate proprietary information or any information that could damage your company or employees if was read by hidden readers.

Keep it safe . . . . 

Monday
Dec052011

Smart-Bytes Quiz - Are we receiving emails that are well-structured?

Thursday
Nov102011

Smart-Bytes Quiz - Are we using email appropriately?

 

The results of this survey so far - you agree!

In fact 63% of you strongly agreed and 37% of you agreed with no dissenters.

So the moral of the story is, think before you email. Email is best used for simple issues that concern a limited number of people where no collaboration is required.

Monday
Sep262011

Email Smart Tip #64: Beware the red exclamation mark

A red exclamation mark should mean that the email has a high level of importance but too often it gets used as an urgent flag. But remember, email is not an immediate response tool. If the matter requires immediate attention, you need to reach for the phone, not the Send button.

The red exclamation mark – use it wisely.